NOTE: The Certificate of Entry has been replaced by Thailand Pass since November 2021. To know more about the new system, visit our Thailand Pass page.
What is a COE?
The Certificate of Entry or COE is a letter issued by the Thai Embassy or Consulate to allow a foreign visa holder to enter Thailand onboard a special repatriation flight, chartered flight, or semi-commercial flight. This letter will be presented to the airline personnel before departure and to the immigration officer upon arrival in Thailand.
Download your Complete Travel Guide HERE! 
Who may apply for the COE?
The following categories of persons are permitted to enter Thailand and are required to apply for a valid visa and Certificate of Entry (COE) before traveling to Thailand:
- Diplomats, officials of international organizations, and their family members
- Non-Thai nationals who are spouses (holding a Thai Marriage visa), parents or children of Thai nationals
- Non-Thai nationals who have a Certificate of Permanent Residence
- Non-Thai nationals with valid work permit or letter of confirmation to work (WP3) from the relevant Thai government agency, and their spouse and children
- Non-Thai nationals who are students of formal educational establishments in Thailand as approved by Thai authorities, and their parents
- Non-Thai nationals in need of medical treatment in Thailand, except for treatment of COVID-19, including their accompanying persons
- Holders of Non-Immigrant visa Category OA/OX
- Holders of APEC Business card or Thai Elite Visa
- Holders of Special Tourist Visa (STV) Or Tourist Visa (TR) selected countries only
- Holders of Non-Immigrant visa for Business purpose, ownership of condominium or investment
- Holders of Non-Immigrant O retirement visa
- Passport holders of Countries under Visa Exemption Program
What are the Requirements for the COE?
The main requirement for the COE is that the applicant qualifies to enter Thailand based on the list of eligible travelers. The applicant must secure the appropriate Thai visa before applying for the COE. Once the visa has been obtained, the applicant must prepare the following documents for the COE application:
- Copy of passport
- Copy of the tourist visa, non-immigrant visa, or extension of stay with a re-entry permit or no visa for some countries
- Copy of the COVID-19 Travel Insurance for Thailand Policy covering treatment and medical expenses related to COVID-19 with a minimum coverage of 50,000 USD.
- Copy of confirmed flight booking
- Copy of confirmed Alternative State Quarantine (ASQ) hotel booking or SHA+ Hotels in Phuket
NOTE: Some embassies will reject your COE application if you do not have the correct format for Health Insurance. In order to have the correct insurance for the COE.
Buy COVID-19 Travel Insurance. CLICK HERE! 
Siam Legal Visa and COE Application Assistance
Package 1: 395 USD (for UK, USA, and Canada Only)
- Unlimited Online Visa Consultation
- Assistance in visa application (non-immigrant O visa and tourist visa)
- Assistance in COE application
- Assistance in booking an ASQ hotel
- Assistance in booking insurance
- Assistance in booking the flight
Package 2: 200 USD (for UK, USA, and Canada Only)
- Unlimited Online Visa Consultation
- Extensive checklist of required documents
- Assistance in visa application (non-immigrant O visa and tourist visa)
- Assistance in COE application
Package 3: 100 USD
- Visa Consultation for the best visa suitable to the applicant
- Extensive checklist of required documents
- Assistance in COE application (including visa exemption and Phuket Sandbox)
How to Apply for the Certificate of Entry (COE)?
Step 1: Visit the COE online portal/website and register by filling in your details, and upload supporting documents such as a copy of passport, copy of the valid visa, and COVID-19 travel insurance. The Embassy will screen and pre-approve the applicants who meet the requirements. Please check the status of your application after 1-3 working days.
Step 2: The applicants can check their status online if they have been pre-approved. They will be contacted by email if the Embassy requires more documents. The applicants who are pre-approved passengers can then buy flight tickets and book their ASQ or SHA+ hotels. Copy of the flight ticket and the ASQ hotel or SHA+ Hotel booking confirmation has to be uploaded to get the COE. Please check the status of your application after 1-3 working days.
Step 3: When the COE has been approved, the applicants can check their status online and click to download their COE.
How long does it take to obtain the COE?
It is strongly recommended that the applicant spares at least 15 working days before the travel date to apply for the COE. If you do not have a valid visa, it is recommended to secure your visa before applying for the COE.
What is the validity of the COE?
The Certificate of Entry is valid only for the intended date of travel. The COE will specifically state your name, passport details, flight date of departure and arrival, flight number, and the name of your ASQ hotel. In case, you need to postpone your trip or change the details of your flight, you need to make a new application for the COE to obtain a new certificate with the new flight details or ASQ hotel details.
What do you have to do after receiving the COE?
Once you have received your COE, you have to prepare the following documents for your trip to Thailand. It will be presented to the airline before departure:
- Certificate of Entry (COE)
- Valid visa in your passport
- Declaration Form
- Medical Certificate with a laboratory result indicating that COVID -19 is not detected. The COVID test must be by the RT-PCR method, the test must be conducted within 72 hours before departure. Some airlines do not accept home kit tests so please check specific requirements with the airlines you are traveling with.
- Copy of Travel insurance policy that covers COVID and no less than 50,000 USD. The policy must cover the whole duration of your stay or the duration of your visa. Please print the insurance certificate and all pages of the terms and conditions on the COVID-19 coverage and medical benefits. You may be refused to board the flight if you could not show that the insurance meets this requirement.
- Copy of confirmed ASQ hotel booking or SHA+ Hotel Booking
- Flight itinerary
- T8 Form
- You must download “Thailand Plus” Application on your mobile phone
Buy COVID Travel Insurance in 5 Minutes.
CLICK HERE!
Want to stay in Thailand for 5, 10, or 20 years? Consider the Thailand Elite Visa program.
1,316 Responses
good morning, im traveling from the uk into bangkok on the 3rd november, i already have my COE, i had to book 7 days at ASQ HOTEL IN BANGKOK. to obtain the COE. my question is…. as im arriving after the 1st of november will i still need to stay at the ASQ hotel for 7 days as my COE states?. i have emailed the hotel and they dont seem to know the answer.
regards b jackson
Dear Rex
I would like to confirm that when coming from Brazil, if I can or cannot transfer in Bangkok when heading to the Phuket Sandbox?
Do I need to fly UAE- Phuket or can I fly UAE-Bangkok-Phuket?
Thank you,
Kari
Dear Rex
I am an afghan citizen and have a valid visa i work in bangkok but now i am in Afghanistan since 6 months my shop is closed , i really need to come thailand but due to the Afghanistan situation they are not approving our COE letter, do you know a better way ? Can you help ?
Hi rex, I am travelling from Canada to Thailand (Krabi then Samui) Via Hong Kong and Bangkok with my family. My wife and I are fully vaccinated but my kids are too young to be vaccinated. What are the exact requirements for all of us to enter thailand please. As Canadian citizens i know we dont need visas. But do i still need a COE and what is the website to apply through the thai embassy for the COE.
I have a flight booked for Nov 2 to Thailand with family (2 adults + 2 kids). I do not yet have a COE. It looks like the COE program takes two weeks to process so will not work, and the Thailand pass system is not functional yet (website says to wait). It looks like I need to cancel my trip, but please correct me if I’m wrong.
Also my kids are not vaccinated (age 6 months and 3 years old). I don’t know how to get a PCR test from a 6 month old. Is this really required? (cannot find information regarding entry for children anywhere).
Thanks
Sir my flight date changed . how to change my COE date.
Good morning Rex,
I am a British citizen but have been working in the Republic of Korea for the last 3 months (without any other travel to other countries). I am flying directly to Phuket for 14 days from Seoul. When registering for a COE do i register from the UK or ROK? Also, my partner is travelling from the UK, can we use the same Sandbox Hotel booking reference for us both, booked for 2 adults for the same dates?
Thank you for your assistance.
Dear Kirsten,
Good day.
When you apply for the COE on the official website, you use Korea as country of departure and use British as Nationality. For your partner, he use UK as country of departure and British as Nationality. yes, you can stay in the same hotel and room but each of you will be issued your individual SHABA ID.
Thank you.
Hello Rex,
We are only transitting in BKK and filling in the COE as transit passenger. But we need to choose how to enter Thailand.
1. AQ
2. Entering Sandbox proggramme
Which is the good one?
Transit hours maximum was 12 hours and now is changr to 24 hours . Artival in BKK is November 4 at 7:15 am and departure to Manila is November 5 at 7:45 am. Is there a problem with exceed 30 minutes?
Dear Angeli,
Please contact your airline since COE is not required for transit passengers. You only need to have RT PCR test before the flight and COVID insurance. For insurance, please visit: http://www.siam-legal.com/axa/-insurance
Thank you.
Hello,
I will be staying with friends in the phuket sandbox at an sha+ hotel which has 2 bedrooms and can accommodate 4. The Reservation is under my name. For my 2 other friends can they use my reservation even though their name does not appear on the reservation? If not how do I prove they will be staying with me?
Thank you.
Dear Mike,
Good day.
Yes, you can make that arrangement with your SHA+ hotel in Phuket. However, for the COE application or Thailand Pass application, each person will have their own SHABA ID which will be provided by the hotel.
Thank you.
Hello 🙂
I am visa exempt, do i still need to fill the declaration form?
Thank you!
Hi again,
Sorry another question, if i am visa exempt do I still need a bank statement? or can I just show that i have enough cash at the airport?
because currently I am in Dubai and my bank is in Canada so I won’t be able to get an official bank statement!
Thanks so much
Dear Ali,
Good day.
The Thai Consulate in Dubai will not require bank statement. If you are residing in Dubai now, you can apply for the COE and it is not required to provide bank statement. You only need to provide flight booking, Hotel booking and COVID insurance. To purchase a COVID insurance, please visit: http://www.siam-legal.com/axa/-insurance
Thank you.
Thank you.
Dear Ali,
Good day.
Yes, you need to apply for the COE and you have to fill out the T8 Health Form. You also need to prepare a roundtrip flight, hotel booking, COVID insurance and RT PCR tests before traveling to Thailand and upon arrival.
Thank you.
Hello Rex,
I am a bit anxious about this COE. It says on official website that it take 1-3 workings for pre-approval. But it has been 4 days for me now, I still have not got any reply. I tried to contact the embassy and have been put on queue for 3 hours, still no one pick up the phone.
What shall I do? I can not book my PCR test and everything else until I have this pre-approved.
My Holiday starts on 3/11/21.
Appreciate your help
Dear Jon,
Good day.
I recommend for you to call or email the Thai Consulate or Embassy. In the automated confirmation email of your application, in the bottom of it, you will see the phone number or email. When you contact them, please include your 6-digit reference ID.
Thank you.
Hello,
i would lik to know if after Nov 1st vaccinated tourist from Israel can enter tailland without Quarantine?
Dear Vered,
Good day.
As of today, October 21 there is no official list of eligible countries. I recommend for you to arrive in Thailand under Phuket Sandbox. If you travel before November 1, you can apply for COE under Phuket Sandbox or apply for Thailand Pass starting November 1. For latest updates, you can check our page: https://www.thaiembassy.com/thailand-travel-restrictions-updates
Thank you.
Hello I Plan to stay15 days in Phuket how many PCR Test must i do?
Dear Joe,
Good day.
Under the Phuket Sandbox program, you only need to have two RT-PCR COVID tests. One test upon arrival and another test on Day 6.
Thank you.
Hello, I filled out my CEO application on the 14th October 2021, they sent me a confirmation with a 6 digit code saying check my status. However, it keeps telling me the information can not be found. Is this because it takes 1 day to be on the system. Or because it’s a weekend?
Dear Shyam,
Good day. Maybe you submitted the wrong passport number or you misplaced the names.
Thank you.
Good day,Rex
Previously I`ve already received the electronic COE certificate .
Unfortunately, due to the cancellation of my flight I had to purchase tickets for a flight of another airline
But I cannot get a new COE, the system does not register me, it says that I am already registered and received my COE.
I also can’t make adjustments (confirm / edit travel), the system prompts me to download the old COE certificate.
The same difficulties regarding COE of my family’s members (certificates received, but due to flight cancellation they are not correct)
I`m asking for recommendations on how to proceed.
Best regards
Dear Sergei,
Good day.
Please check the remarks section of your COE. If your new flight is within 72 hours from the original flight, you may use the same COE. If you must change the details in your COE, please call directly the Thai Embassy to cancel or reject the COE in order for your to edit the flight details.
Thank you.
Hi Rex,
Do I need to wait for my arrival PCR result at the phuket airport? If so what’s the waiting time?
Thanks
Dear Jon,
Good day.
No, you do not need to wait for the result at the airport. You can wait for the result in your room. You will stay in your SHA+ Hotel room until you have the negative result. After which, you are free to explore Phuket.
Thank you.
Hi, is it possible to extend a 30 day visa exemption COE once already in Thailand? If so how can this be done? Thanks.
Dear Matt,
Good day.
Yes, on your Day 20 to Day 29 after arrival, you may apply for an extension. You may apply for 30 days normal extension or the 60-day COVID extension. Just go to your local immigration office and pay 1900 THB.
Thank you.
Hi Rex I just had my Coe refused because of my insurance just a mistake it says I have to press yellow and change this if I do this how long will it take for it to be approved I have booked hotel for 25october and hope fly 23 will this be okay
Dear Robert,
Good day.
The processing time depends which embassy or consulate did you use to get the COE. I think you still have time to get the COE. There is no reason to panic. Just update or edit the information by clicking the yellow button.
Thank you.
As you don’t have to quarantine from Germany anymore from 1 November, can the fully vaccinated Dutch fly from Germany as well under the same conditions?
Dear Alexandra,
Good day.
At present, there is no official confirmation of reported news that quarantine requirements will be removed for travellers from certain countries such as the US from 1 November 2021. We will publish updates about Thailand’s entry requirements as soon as they are officially confirmed.
Thank you.
Good morning Rex,
I have a question for you. I have already booked my flights and hotel for the 6th of November and I was awaiting updates to the COE process following the CCSA meeting today before applying.
However, now that they announced a new system starting from 1st November (Thailand Pass), I am unsure whether to even apply for COE now or wait until new system is out on aforementioned date. If I wait, will have enough time to process paperwork/approval within 5 days? As a British citizen as I am eligible for visa exemption.
Dear Will,
Good day.
As long as there is no official guideline for November 1st, I would recommend that you still apply for the COE. If the COE is issued, then you have a document for your entry to Thailand even if the “Thailand Pass” won’t be implemented until perhaps October 28.
Thank you.
im going to krabi 6th November, as from the 1st of November you dont need to quarantine, why on the c o e does this not show up as sand box and have to give place of quarantine?
im am double vaccinated and traveling after restriction lift.
Dear Lambert,
The reason for that, there is NO OFFICIAL Guidelines. The news reports may be true but no official announcement has been made and it has not been published in the Royal Gazette. You can wait until October 28-31 for the official guideline. If you want to apply now, you still have to apply for the Quarantine or Sandbox options.
Thank you.
Hello , does Phuket sandbox still have an option for unvaccinated tourists ?
Dear Fred,
Good day.
You can enter Phuket under Quarantine program. But the ALQ or Quarantine Hotels will be limited.
Thank you.
Hello Rex,
I’ve applied to Phuket sandbox with visa exemption (30 days) starting from 1 November. Do you think I can have any chance to extend my visa (+1 or more months) when I arrive?
Thanks in advance.
Dear Kuzey,
Good day.
For your COE application, you will be required to show an exit flight. Once you have successfully entered Thailand or Phuket, you may extend it for additional 30 days or you can even avail the 60-day COVID extension.
Thank you.
Great compliment having a supportive comment and answer function here. Thanks Rex for the support
Which visa category do I have to chose as German, who is eligible for visa on arrival? STV one?
Thanks for your support!
Dear Sven,
Good day.
If you are applying for the COE on the website for COE, you can choose on the types of permitted persons: Number 11 Visa Exempt or Exemption. You will be able to stay for 30 days. You need to provide copy of passport, vaccination, flight details and insurance for the first part and the Hotel reservation for the second part.
Thank you.
Greetings, I have a visa exemption (and am fully vaccinated, etc) and I have to go to Bangkok for a week (from 1st November to 7th November) ; according to the latest governement communications, I should be able to enter Bangkok sandbox program rather than quarantine but the COE form doesn’t list it as a possibility. How should I proceed? Thanks in advance!
Dear Yves,
Good day.
The Bangkok Sandbox or whatever the program the government will implement in November, it is not official just yet, therefore it will not show in the COE website. Based on experience it will happen 3 days before the actual start date of the program. You can expect that the website will be updated maybe October 25 to 28 for arrivals on November 1. I know, the time is very tight. You might want to apply for COE now based on Quarantine Program.
Thank you.
Hello Rex, I have a problem in the way I can’t log in with my passport number\name and application code; I applied for the COE, I received the 6 digit code, and I can’t check the status of my request. The system keeps telling information not found. I tried all the combinations with/without middle name, family name instead of given name and so on. I really don’t know what to do. I have 3 days until my departure and I am becoming very stressed about this.
Please advice
Dear Ade,
Good day.
It might be that the passport number was not correct when you submitted the application. In that case, you may create a new application since it will not interfere with the other application if the previous application had the wrong passport number.
Thank you.
I got stuck in the COE application. it says “attachment for further consideration” – and I have none, but then I can not submit the application.
I then went to the embassy with a visa application, so I could attach that. But they refused to take that and said to me “fill out COE and there I have to write that I want visa excemption 11”. But how do I do that? I am going nuts here trying to find out what to do …. Hope you can help. thanks in advance
Dear Rene,
Good day.
If you chose Visa Exemption category, you need to attach bank statement and flight to Thailand with exit flight within 30 days. This will qualify the requirement under visa exemption.
Thank you.
Hello,
Currently i am applying for COE and at one question i got error.
I am going to arrive in Thailand on 18.12.2021 and filling the section “Date of Arrival in Thailand” accordingly. And then it appears the following error text:
Travellers to the Sandbox Programme can apply for COE within 30 days before the arrival date in Thailand.
Does that mean i can not apply for COE today?
Dear Andy,
Good day.
Yes, it is very very early to apply for COE now. A lot could happen in the coming weeks such as changes on entry requirements or cancelled flights. It is recommended to apply for COE not earlier than 30 days before the flight departure from country of origin.
Thank you.
Hello,
thank you for the informations and I have a Question.
Unfortunately I have a typo in my Passport number in the COE but I got pre approved. Am I able to change it via “Edit personal informations” when it is approved fully? I asked many times in Frankfurt Embassy but no respons at all and no one is picking up the phone. Thats why I just uploaded all my informations and hoping to change it in “Edit informations” because I didn’t know what to do.
I guess in Frankfurt Thai Embassy nobody is working. No respond to E-Mails and phone calls since days. So If I have a Problem, nobody there would help me I guess.
Thank you in advance.
Dear Tarik,
Good day.
Just apply for a new COE. Anyway, you can create a new application since the passport number will be different from the first one.
Thank you.
Hello, i am from Turkey and applied to Phuket Sandbox and choose “to participate sport activities”.
It’s rejected due to: ” Please upload your visa. If you wish to travel without visa, please choose visa examption.”
I don’t even know what does it mean? Should I choose Special Tourist Visa or something else?
Can you help me to understand what to choose while applying COE?
Dear Kuzey,
Good day.
It is very clear. If you have no visa, then you choose visa exemption of 30 days. You choose Number 11 (Visa Exempt) if you have no valid Thai Visa. Do not choose a category like STV if you do not actually have an STV.
Thank you.
Hi Rex,
I am planning to visit Bangkok as a tourist by November 17 or onwards,do I still need COE and still need a visa?I am from Philippines..hope u would gonna answer my question so I can process and apply COE if needed by next week..
Thank you!
Dear Amilyn,
Good day.
Yes, you still need to apply for a COE or certificate of entry. You can apply for the COE starting October 18 or 19.
Thank you.
what to do if I cannot get the covid test within the 72 hours before departure?
Dear John,
Taking the RT PCR COVID test is a requirement for the airline and for entry to Thailand. If you cannot get it within 72 hours before your flight, you will be denied boarding and denied entry to Thailand.
Thank you.
Contact person in case of emergency. I do not have any contactperson. What to do?
Dear John,
Good day.
You may state your family members, relatives or friends as long as you provide their contact number and email.
Thank you.
Hi.
My C.O.E was rejected due to ” Please EDIT your English name per Passport” . I am Swedish and have 3 given names one of them is Björn. My passport says Björn, in my visa they write Bjoern. So my question are.. should i apply for a new C.O.E and spell it Bjoern.
Dear Bjoern,
Good day.
Please refer to the lower part of your passport. It will show you the correct spelling. Yes, you have to use BJOERN. You can click the yellow button and edit your information.
Thank you.
Why was my question removed from the forum. I had a serious question and today it was gone.
Since it was removed i guess you did not have a answer for me.
I will write it again and hopefully i will get answer this time.
I am a norwegian seaman working on a ship that is located in Congo (Africa).
Since there is no Thai embassy in Congo how can i apply COE to get to Thailand (my journey starts in Congo)
I am travelling by plane and do i need to go/apply to a country with Thai embassy to obtain COE. ?
What is my best option in this case?
Dear John,
Good day.
Your comment was not removed. It was just not published yet. You can apply for the COE online. Depending which Congo you will depart from it will be handled by Thai Embassy in Abuja or Nairobi. You may apply for COE under visa exemption category and you can choose Bangkok Quarantine or Phuket Sandbox. You may visit the COE portal at https://coethailand.mfa.go.th/
Thank you.
Hello,
I Was Suppose To Be Traveling To Thailand Today (October 4th 2021).
But I Was Unable To Fly Due To Needing A Crrtificate Of Entry Form.
How Do I Get The Certificate Of Entry Form And How Long Does It Take To Get?
Thank You For Your Time And Consideration.
Ryan Glaze
Dear Ryan,
Good day.
Yes, you need to get a COE even if you are coming to Thailand as tourist under visa exemption scheme. The COE application will take around 1 week to process. You may choose whether you arrive through Phuket Sandbox or Bangkok Quarantine if you are fully vaccinated. Should you require assistance for COE application, please check this page: http://www.siam-legal.com/coe
Thank you.
Hi! I am travelling to Bangkok on Nov 27 from Canada (assuming no quarantine by then)
I plan to visit Phuket for a few days after 7 days in BKK. Do i need a coe for either bangkok or phuket? I am fully vaccinated.
Please let me know thank you so much!
Dear Ricky,
Good day.
Yes you need a COE or certificate of entry for Thailand. Your COE will be under Quarantine or Sandbox Program. At the moment, for COE applications under Sandbox program, only Phuket and Samui are in the system. Bangkok or Pattaya might be added on November 1. If you need any assistance for the COE, please check our website: http://www.siam-legal.com/coe
Thank you.
What’s wrong with COE platform? I try to finish it and when I submit it said server error. What can I do, coz I have to fly back Thailand on Oct6.
Thank you
Nattapron J.
Dear Nattrapron,
Good day.
I recommend for you to use Google Chrome or use another computer.
Thank you.
Hello
is an italian AXA health insurance accepted? need I to bUy it before applying COE?
Dear Tiziana,
Good day. Any insurance company can be used as long as the insurance company will be able to issue a letter confirming the important information regarding your insurance such as: your name, start date and end date of the insurance, it must state that you have more than 100,000 USD medical coverage and COVID 19 is included in the medical coverage.
Thank you.
Hi Rex,
I am about to process my Non-B visa via the Thaievisa COE platform, which I understand is now the way to apply? I have all the WP3 docs already and am aware of the overall requirements. My local Embassy is London. I’m reluctant to book the flight in case of delays, but I’m wondering how much time I should allow for approval of COE and printing Visa in my passport, so I know when to book my flight out to Phuket. Do you have a rough idea?
Regards,
Dan
Dear Daniel,
Good day.
There is no need for the visa sticker in your passport. The visa will be issued to you and it will be sent by email. The process may take 1 week or two weeks depending if all documents that you uploaded on the application portal are correct. As for the COE application, this may take 3 to 5 days.
Thank you.
Hi I am Filipino living in Thailand. I’m looking to fly from Bangkok to Phuket, do I need a COE and to follow the sandbox rules? If not what else do I require to travel.
I am from Chachoengsao.
Thanks,
Dear Matt,
Good day.
You do not need a COE since Bangkok to Phuket travel is domestic travel. However, you need to adhere to the local entry requirements of Phuket. I believe at this time, they require that you are fully vaccinated in order to enter Phuket. But this may change, you may be allowed to enter if you have a COVID test prior to traveling to Phuket. I recommend for you to contact your airline about the entry requirements.
Thank you.
i from malaysia, can apply coe? need quarantine how many days?
Dear Jeff,
Good day.
Yes, travelers coming from Malaysia are required to obtain a Certificate of Entry or COE to travel to Thailand. You also need to book a quarantine hotel for the mandatory 2-week quarantine stay. You also need to have a COVID insurance. To purchase the correct COVID 19 insurance, please check this page: https://www.siam-legal.com/axa-insurance
Thank you.
Dear,
I am Belgium passport holder, will travel to the USA for 14 days.
On my back home, I would like to visit phuket for 7 days. Departing from Washington DC, with transit in Dubai.
Should I apply the COE in the USA of is that possible to apply COE in Belgium before I leave for the US?
And what should I choose for “Types of permitted persons”? 11 (STV) – Special Tourist Visa Holder?
Thank you
Dear Thomas,
Good day.
If you will apply for the COE under Phuket Sandbox, you must be in the US for 21 days prior to coming to Phuket. If you only stay in the US for 14 days, the embassy will issue the COE under quarantine program. You can apply for the COE in Belgium if your flight itinerary is Belgium-Dubai-Phuket. You can choose the category: Visa Exemption.
Thank you.
Dear Rex,
I understand Thailand is opening for tourism from 1st Oct.2021.
Is quarantine compulsory in BKK ? On youtube I find that we cannot travel out of BKK and Hotel manager will be checking every day and reporting. Will we be allowed to go out in BKK ? Indian – fully vaccinated about 4 months ago. SInce no direct flights are announced , I plan to reach BKK from UAE. Your response is requested. Appreciate your advise.
Dear Pandit,
Good day.
The plan for the Bangkok Sandbox has been postponed until November 2021. We will know if this plan will push through and we will know the official guidelines, by the end of October. I recommend for you to apply for the proper tourist visa at the Thai Embassy while you wait for this plan. In the meantime, you can also consider a better option of coming to Thailand through Phuket Sandbox (after you have the visa). Please check this page to learn more about the Phuket Sandbox: https://www.thaiembassy.com/travel-to-thailand/phuket-sandbox-guide-travel-to-thailand-without-quarantine
Thank you.
Dear Sir,
I would like to know that can we transit to Phuket via Bangkok ?
Dear Nila,
Good day.
The answer is no. If you have plans to participate in Phuket Sandbox, please avoid having a stopover in Bangkok. You can find flights to Phuket via Qatar, UAE, Hong Kong or Singapore. Just book with flights flying in these countries as your transit point.
Thank you.
I am traveling with my wife and baby who will be 5 months when we travel.
Does my baby need a coe or not?
S
Dear David,
Good day.
If the baby has his/her own passport, yes, you need to apply for COE or Certificate of Entry for the baby also.
Thank you.
Where is the link to apply for COE please I can’t find it anywhere. I only see the ones that you have to pay.
Thank you
Dear Medina,
Good day.
The application for the COE or Certificate of Entry is free of charge. You can go to the official website of the COE application.
For those who wish to hire a service or assistance for COE application, you may check http://www.siam-legal.com/coe
Thank you.
So I wanted to verify about the travel insurance. If I have a policy from a different company that covers the 100,000 will it be rejected because they are only accepting the recommended travel insurance?
Dear Kei,
As long the insurance company provides the correct letter with the important information needed by the Thai Embassy, yes, you can use any insurance company.
Thank you.
Hello Rex, the airline cancelled the flight I had approved on my COE. Can you explain the 72hrs flight change rule in more detail than what is written on the bottom of my COE? Thank you-Aaron
Dear Aaron,
Good day.
If you have no enough time to apply for the new COE or to amend the approved COE, you can still use the same COE. Just make sure that your new flight is within 72 hours from the original flight whether it is earlier or later. Also, please make sure that you have informed the ASQ or the SHA+ hotel about it. Lastly, make sure that your RT PCR test is still valid for your new flight. The test must be takes within 72 hours before that flight. If you are doing the Sandbox, make sure you updated the date of arrival for your COVID test at the airport.
Thank you.
Good morning Rex,
I see two different types of hotels. Sha and Sha+ . Can I book any of them or only Sha+ ones?
Thanks
Dear Rodrigo,
Good day.
For the Sandbox program or COE application under Phuket Sandbox, you must book an SHA+ Hotel. SHA only is not acceptable.
Thank you.
Dear Rex, I am returning to Thailand with a student visa and approved re-entry and applied for COE at Thai Embassy, need to use HuaHin, but they’re not on the list? Thank you
Dear Dara,
Good day.
There is no Hua Hin Sandbox right now. You have to wait until November 2021 (probably end of it) for that program. Right now, if you are fully vaccinated, we recommend for you to use Phuket Sandbox. Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
Dear Rex,
Is it possible to apply for a COE in the Netherlands as a German citizen, because I want to fly from Amsterdam to Phuket?
Thanks,
Luise
Dear Luise,
Yes, you can definitely apply in the Netherlands because your flight will depart from the Netherlands. You will be required to provide your Netherlands address also.
Thank you.
what happens to my COE if my transit fligt is delayed 1 day, then my arreival will not match my COE arrival date?
Dear Myles,
There is a REMARK in the COE letter, it states that you can still use the same COE, as long as you inform your ASQ Hotel about the new arrival.
Thank you.
How to cancel the COE application during the process of waiting for approval?
Dear Stella,
You need to call or email the Thai Embassy to request for cancellation or deletion of the COE application.
Thank you.
Hello Rex
I have applied for COE and be pre approved.
I have now uploaded the Shaba certificate and covid test payment receipt but when I press save I just get “Database Exception (#22007) “internal server error occured”
I have no clue what to do. Im getting a little stressed because everything is booked but I just need my COE. Any way you can help me? Please.
Dear Rian,
Good day.
Please make sure that you are using Google Chrome or you may try please try another computer.
Thank you
This scares me that you can only apply 30 days out. How fast is turn around time? I dont trust Thai government and they take forever with everything. I’m meeting my fiance in Phuket in November, scared to lose the thousands I have invested in this trip due to all these rules for a silly virus that is no more dangerous then the flu. Why are the covid tests 8000 baht?! So corrupt, they are free in America!
Dear James,
Good day.
Normally the COE application will take around 5 days to 15 days depending on your location. If you applying for COE in the US, it will take 5-10 days.
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
Hi there,
I am a foreigner presently residing in Phuket with a 1 year Non-O Thai spouse visa and reentry permit. I need to go to Mauritius for 2 week work. Can I start the COE process here in Thailand? Because I am afraid that COE will not be process in time for my departure from Mauritius. Is there a way/place/website/ government entity here in Thailand where I can apply and process all paper work before I depart to ensure my smooth return? Thank you
Dear Ken,
The COE can only be issued by the Thai Embassy or Consulate in the country of your departure. If you are flying from Mauritius, it will be processed by the Thai Embassy Tanzania. If you are applying for a COE under Quarantine Program, you can start the application now.
Thank you.
When will hua hin recharge be approved?
I can’t request a COE for hua hin yet,
For now can book hotel but can’t pre order PCR test.
Dear Cor,
Based on experience, the government will update the COE website 3 days before the Sandbox program. In that case, it will be on September 27th.
Thank you.
Hello Sir, I already apply for COE, but at that time I selected ASQ as I wanted to go to Bangkok. After 2-3 days, they asked me to confirm the Air ticket and Hotel reservation. But I have changed my mind to go the Bangkok, I want to go to Puket by sandbox program. Unfortunately when I upload my flight ticket and Hotel booking confirmation, I don’t see any SHA+ in the list. Do I need to cancel the COE to make a new application to Puket ? If so, how can I cancel it before time expired, because I already buy flight ticket and booked hotel on 20th Septemer. I want to make it quick!!! Please help !!!
Dear Chen,
You must call the Thai embassy and ask them to delete the application so that you can apply for a new COE under Sandbox Program.
Thank you.
Hello Rex,
I have duly received my COE. Unfortunately, my flight has been postponed due to my work schedule, so I understand I have to submit a new COE application with the new flight and ASQ information. When trying to resubmit the application via coethailand.mfa.go.th, it didn’t give me a new ID code and when trying to retrieve it, the system gave me the same as the original one. I assume this is because the initial date of my departure is not passed yet. Do I have to wait for the COE date to pass to re-apply ?
Many thanks.
Dear Ben,
You can only apply for a new COE when the first COE expires. The COE will expire when the original flight in your COE has already arrived in Thailand. You can apply for COE one day after the proposed arrival had passed.
Another option, you can call the Thai Embassy and request to cancel the COE so that you can either edit the flight details or apply for a new one.
Thank you.
Do I as a holder of a Thai passport need to apply for COE?
Dear Ketknok,
Yes, both Thai and foreigners who are entering Thailand at this time are required to apply for the COE. You may enter using Quarantine program in Bangkok or Sandbox program in Phuket and Samui.
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
Hi, I did Phuket Sandbox in August 2021. Now I am in Pattaya until September 26th. I like to come back to Thailand in November and/or December 2021. What are the rules to follow?
Thx Tom
Dear Tom,
Good day.
At the moment we cannot be sure of what will be the travel restrictions in November or December. Whether there will be Pattaya Sandbox or Bangkok Sandbox for vaccinated travelers during that time. Or whether there will be a lesser quarantine days in Bangkok during that time also. We recommend to check with us 1 month before your flight.
Thank you.
Where do i have to upload my air ticket and hotel reservation?
I found the field to attach passport and re entry and vaccine certificate.
Do I need to attach air ticket and hotel reservation when i doing step 1?
Dear Kyaw,
Good day.
If you have a valid visa and re-entry permit, you do not need to upload the flight and hotel in the Step 1. You can do that in Step 2 after you have been pre-approved.
If you do not have a valid visa and you want to apply under Visa Exemption, you can upload the flight and hotel in the Step 1.
Thank you.
I have a marriage visa, do I need a COE?
Dear Douglas,
Good day. Yes, you still need a COE to enter Thailand. You can choose Quarantine Entry in Bangkok or Sandbox Entry in Phuket which will also depend on your current location.
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
How long is the period between the moment I submitted the travel information and the actual delivery of COE ?
Dear Ben,
Good day.
It depends on the Thai Embassy or Consulate handling the application for COE. It could be within 24 hours or after few days depending on the date of your flight. If the flight is a bit faraway, the issuance may be later.
Thank you.
I have been pre-approved and submitted my travel information 10 days ago but still have no answer from the embassy, is it normal ?
Dear Ben,
Good day.
If you applied for the COE in Chicago or Los Angeles, it may be issued 1 week or 10 days before the flight. If you flight is less than 7 days from today, you need to call the Thai Embassy or Consulate.
Thank you.
Which website I have to use to applying the COE? As my flight on Friday 17/9
Dear Ayman,
Please visit: https://coethailand.mfa.go.th/
Thank you.
Hello,
I submitted my travel details to the Thai Embassy in Brazilia 1 week ago and haven’t received any news since. I checked my status on the COE website and it says my application is still pending approval. Could you please let me know when I will have an update as my flight is in 9 days ?
My ID is: 463751
Thank you,
Best Regards,
Benoit Beck
Dear Benoit,
Since your flight is in 9 days, please call the Thai Embassy in Brasilia.
Thank you.
If I am planing on traveling to Thailand for 2 week from united states Nov 19. Do I buy my plane tickets, covid insurance, ASH+Hotel then apply for a COE?
Dear Arturo,
Good day.
Yes, you need to buy the flight, book a hotel, purchase insurance to apply for the Thailand Pass.
To check the correct COVID 19 Insurance, please visit http://www.siam-legal.com/axa-insurance
Should you require any assistance for the COE or Thailand Pass application, please check this page: http://www.siam-legal.com/coe
Thank you.
Hi ,Mister Rex I past 2 weeks with the sandbox programme and I was so enthusiast that I return with my daughter do I have to remake all the steps for sandbox programme I stay only 7 days.
Naturally my daughter have to the programme complete but myself how to do it
Best regards
Dear Eric,
Good day.
If you and your daughter will only stay for 7 days in Phuket, that is alright. You can still enter under Phuket Sandbox. However, you need to have an exit flight from Phuket to another country after 7 days. The 14 nights minimum requirement in Phuket is only required if you plan to go to Bangkok or Chiang Mai for example.
Thank you.
If I fly a few days after the date on the COE does that make the COE invalid? If it does, what happens when I arrive
Dear YtuU,
The COE is only valid on the specific date and flight information except for flight delays or cancellation caused by the airline in which case, you may use the same COE.
Thank you.
Hello.,
i’d like to come to thailand on Octonber from Norway,
And i’m fully vacccinated of Pfizer. so please let me know how many day i must be stay at ASQ??
Thank you.
Dear Sven,
Good day.
If your flight arrives in Bangkok, you must quarantine for 14 days in a hotel room in Bangkok or Pattaya.
If your flight arrives in Phuket, you do not need to quarantine. You are only required to stay in Phuket for 14 nights before you can travel to another provinces in the north or Bangkok. If you need to buy an insurance, please check: http://www.siam-legal.com/axa-insurance
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
if i am Thai going to USA for 10 days and need to come back to Thailand by phuket sandbox. do I need to apply for COE krupp
Dear Sirisak,
Yes, you need to apply for COE. The process for COE is 1 week. Just make sure that you are fully vaccinated, you have COVID 19 insurance for at least 30 days and you book SHA+ hotel and COVID tests in Phuket.
Thank you.
Hello sir
Iam for pakistan iam fully vaccined both doses of sinopharm i have a valid 1 year multiple nonimmigrant visa can i make a special request to quarantine in phuket sandbox
Dear Arhum,
The Thai Embassy in Pakistan does not issued a COE or certificate of entry for Phuket Sandbox. They will only issued COE for Bangkok Quarantine program. Please email the Thai Embassy at [email protected] for more information.
Thank you.
Can i travel this coming December with my boyfriend.
Dear Cherry,
Yes, you can definitely travel. Please download our How to Travel to Thailand in 2021 Guide on this link: http://www.siam-legal.com/travelguide
Thank you.
I am a bit confused about the requirements for a thai national returning to Thailand. Does she need COE, insurance, negative test?
I understand she will need to quarantine in sandbox or ASQ
Can you provide a list of requirements for returning thai nationals
Dear Andrew,
Good day.
Yes, Thai nationals are required to apply for the COE. They can apply under Quarantine Program or Sandbox Program. They need ASQ booking, COVID test for the Quarantine program. Or they need to have Sandbox hotel, insurance and COVID test for the Sandbox program.
Thank you.
Hello! Do i need to provide T8 Form ?
Dear Dmitry,
Yes, you need to fill out the T8 form. You can download online for free.
Thank you.
Do I have to pay for the insurance flight hotel before I can get pre approved
Dear Stephen,
Yes, you need to have these documents when you start the application for the COE. Just make sure that your flight will be at least 1 week from the date you apply for the COE. For the insurance, you can check: http://www.siam-legal.com/axa-insurance
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
I had my Coe pre approved and then thailand went into red will I have to apply for a new Coe if say I want to go end of September or beginning of October . Many thanks
Dear Robert,
Good day.
Your current application will expire in 15 days, so yes, you need to apply again later for your new flight or itinerary.
Thank you.
Hey Rex,
Is it true that you can only apply for COE 30 days in advance of departure? What about hotel reservations and flight? If you’re denied entry will they give you a refund of are we expected to book everything after our approval and thus give our more chance that we don’t have a plane ticket or early bird rates for the hotels?
Greetings!
Dear Astrid,
Good day.
Yes, you can only apply for the COE as early as 30 days before your flight. The COE application is 100% to be approved. There may be delays due to being rejected but eventually it will be approved if you provide the documents required by the embassy.
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
Hi, Rex
1. How long does COE valid?
2. Can I apply now for November?
3. If things will be changed (for example sandbox cancelled, or country removed from SHA list) after COE fully approved, do I still be able to enter Thailand with that approved COE?
Dear Kostiantyn,
Good day.
The COE is valid only for the date specified in the COE.
You can apply not earlier than 30 days before your flight.
It is recommended to apply for COE 3 to 2 weeks before the flight. If there is any changes, you need to update the COE unless it is a delayed or cancelled flight, in which case you can use the same COE.
Thank you.
are RT-PCR tests approved for entering Thailand
Dear Roy,
Good day.
Yes. It is the RT-PCR COVID test that is accepted for your travel to Thailand.
Thank you.
I have a retirement visa with multiple entry, do I need a COE?
Dear Richard,
Good day.
Yes, you still need to apply and obtain a COE or certificate of entry. You can apply for the COE under the Non Immigrant O long stay category if you have a retirement visa and re-entry permit. You also need to have COVID 19 insurance and you can choose to arrive in Bangkok with quarantine or under Phuket Sandbox without quarantine.
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
If I have a retirement visa a non o visa can I do the sandbox option in Phuket without ring vaccinated
Dear Nicholas,
Good day.
The Phuket Sandbox is only for fully vaccinated travelers. For unvaccinated travelers, you can enter Thailand through Bangkok Quarantine program.
Thank you.
Is it possible to transit in BKK for flying to Phuket?
(separate bookings)
Dear Max,
No, it is not possible. You will be required to quarantine in Bangkok.
Thank you.
Dear rex
I think have a problem with my transit date..
I fly out on the 1st of September
Land in Dubai 1st of September
I fly from Dubai on 2nd September at 0105am to Phuket and land in Phuket at 1020 on the 2nd of September..
On my COE is says
My date of departure is 1st September
My date of transit is the 1st September
My date of arrival is the 2 September
Is the 1st of September the correct date for transit?
Or will this need amending?
Thank you
Dear Jed,
Good day.
You do not need to amend it. The important information is the date of departure and arrival and the flight numbers.
Thank you.
i want to know what is the “Last port (Before port of arrival in Thailand)” ? How can I know this information
Dear Areeya,
It is the transit airport if you have transit flight. If you have no transit flight, it will be the port of departure.
Thank you/
Hi Rex,
Is it correct that mixing 2 different vcaccine such as AstraZeneca and Pfizer/Modena will be allowed now for the Phuket sandbox?
Thanks
Lars
Dear Lars,
As of today, I can only find this information on the website of the Thai Embassy in Austria. However I checked the other Thai Embassies, they do not explicitly state this information. I recommend for you to contact the Thai Embassy where you will get the COE.
Thank you.
[email protected]
Hello, I signed up for the COE for minty days two weeks ago and it did not have a submitted button so, everything all my information is just saved! So, I need the Certificate so, U can leave Anchorage, Alaska International Airport! So, can you download my work? Because, my whole trip is paid for in Bangkok, Thailand?
Thanks!
Dear Shernell,
Did you get the 6-digit number in your email? When is your new flight?
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
My passport expires in 3 months, does that make it ineligible to apply for a COE?
Dear Marcus,
Most Thai Embassies will issue the COE if the passport is more than 6 months especially if you are entering under Visa Exemption. If you are entering Thailand under work visa or marriage visa for example, you can get a COE and enter Thailand as long as you have re-entry permit and your visa is still valid even if the passport is less than 6 months.
Thank you.
hey guys, I am currently applying for my COE, but i need to change the date fo my COE application to an earlier date, as my flight details are a week before what I had originally written down on my COE app. does anyone know what i could do? thanks!
Dear Kelvin,
Good day.
If the COE has been pre-approved only, you can upload the flight details that you want. If the COE has been finally approved, then you must ask the embassy to cancel it and you can amend or edit the flight details. Calling or emailing the embassy will be your problem or even nightmare as they do not answer calls.
Thank you.
Hi Rex,
I wish you are well.
My flight was scheduled on 3.August.2021 but was cancelled from airline and they postponed on 4.August.2021.
Do I have to cancel the COE or I can use the Same one ?
Thanks for your support
Dear Auron,
Yes, you can use the same COE as stated in the “remarks” section of your COE.
Thank you.
Tomorrow* 4th of august 2021
Do I have to cancel my coe and submit a new one or i can still use the same.
Ps:
Flight got canceled by the airline
Dear Ardit,
Please refer to the remarks in your COE. If the flight was cancelled or delayed, you can use the same COE as long as all other documents are still valid. I assume you read that already, because you are supposed to sign that also.
Thank you.
hi everyone! will appreciate your help. I submitted my family COE applications to 2 adults and 2 children (aged 0.5 and 2 years old) – the parents got approved but the childrens rejected as “the should upload pre pid covid19 tests in phuket” – based on my understanding children under the age of 6 are exampt?! could you please advise?
thanks!
Dear Ilia,
Good day.
My understanding is that all travelers must book pre-paid COVID test regardless of age. For children below 6 years old, it will be saliva test. Which embassy or consulate rejected the application?
Thank you.
Thanks a lot REX!
Tel-Aviv thai embassy rejected the application.
We are staying for 15 days in Phuket – shall we book 3 tests for the kids under the age of 6 or only one? as I understood that children are required for only 1 test with landing.
Again, huge thank you!
Dear Ilia,
I believe that children are required to have COVID tests. They can do saliva-sample test if the children are below 6 years old.
Thank you.
Does Thai air have direct flight from Sydney to Phuket as I am unable to find ant published.
Can I book Singapore Airlines or do I have to use Thai Air (if they have the flights)
Dear Noel,
Yes, you need to book Singapore Airlines only. It is allowed to transit in Singapore before Phuket.
Thank you.
Hi, I have a COE issued for August 12th, but I have decided to postpone my trip until 9th September. Do I need to cancel the COE and get a new one, or what should I do?
Thanks
Dear Brendan,
Good day.
Your COE will automatically expire on August 14th. On August 15th onward you can apply for new COE.
Thank you.
Hi, I have three children who are 5, 7, and 10 years old. I am shortly travelling on the Sandbox Phuket scheme, do I need to get all three PCR tested before flying to Phuket or is there an age limit requirement? many thanks
Dear MA,
Yes, all of the children and adults must have RT PCR tests before traveling to Thailand.
In Phuket the children must also have COVID test, they can use saliva test for children below 6 years old and normal COVID tests for the other children and adults.
Thank you.
Is it now mandatory to have Insurance that must cover TRAVEL as well as Covid 19 which must meet the 100,000USD coverage requirement to enter thailand?
The Thai Embassy Londons website requires no such insurance(as of 02/08/2021) only requires Covid19 insurance.
Please advise, regards
Dear Edwin,
Good day.
Technically it is a travel insurance that you have to purchase. But it has to cover COVID 19 medical expenses.
To purchase the correct COVID 19 insurance, please check this page: https://www.siam-legal.com/axa-insurance
Thank you.
Dear Rex,
Thanks for your response in respect on insurance and I am bit confused.
I purchased the appropriate covid 19 insurance from the Thai Embassy London website https://covid19.tgia.org/ which covered me for covid 19 medical expenses ONLY and entered thailand with no problems on 7/6/2021 on a non immigrant visa.
Is it right to assume that now and in the future, unless you have Covid 19 Travel Insurance (which is somewhat expensive for 180 days) you could be refused entry!!!
Dear Edwin,
Yes, as long as COE is required for all travellers, the COVID 19 insurance will be required. If the COVID 19 pandemic will persist, it means COVID insurance and COE will still be required by Thailand.
Thank you.
I am from singapore. How do i apply for COE.
I have already obtained my insurance.
Dear Daisy,
Good day.
Should you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
Hi Rex,
I have been approved with the COE to a certain date. I am thinking about changing the flight to enter Thailand one week earlier as planned.
Do I need to do a new COE ?
Hotel will stay the same.
Regards
G
Dear Gerhard,
Yes, you must cancel the COE that you have now and apply for a new one. Or you can call the embassy and ask them to change the details of your COE, if they have time for you.
Thank you.
Hello Rex,
I am due to fly in 6 days time but want to push my flight back by 7 days – do I have to cancel my COE or can I just apply for a new one?
Many thanks.
Dear BJ,
If the COE has been issued already, yes, please call the embassy and ask them to change the details on the COE.
Thank you.
COE-website does not work: Always get „an internal server error occurred – datebase exception. Pre-Approve was successful, but providing further information – such as flight numbers – is not possible. Always the same error message.
Dear Markus,
I am not sure what is wrong with your connection. I have processed more than 135 COEs in the last 3 weeks and I have never had this problem. It must be an internet problem or perhaps you have to use Google Chrome.
Thank you.
Hello Rex, I had to make a flight change and it is within 72hours. Do I have to submit a new application or is my current COE still valid? I am scheduled to fly tomorrow. Thanks!
Dear Ines,
If the flight was changed by yourself, yes, you must call the Thai Embassy and change your COE.
If the flight was cancelled or delayed, you can use the same COE.
Thank you.
Hi, I recently applied for the COE for the Phuket sandbox program and the application is still pending. We are expecting to travel 9-17 august, after reading all the comments and restrictions my main question is, would I be able to spend 3 days in Phuket and 3 days in Bangkok? Or should I just spend the entire 6 days in Phuket?
Dear Ron,
You must stay 14 nights in Phuket before you can go to Bangkok.
Thank you.
Hallo,
after filling out the COE Form and,send to the embassy I get the failure message: “data base exemption ” error 22007.
What Canaria I do?
Dear Beatrice,
Good day.
The best thing you can do is to use another computer. Please make sure that you use Google Chrome and not Safari or not mobile phone. Should this problem persist and you require any assistance in applying for the COE or certificate of entry, please check this page:
https://www.siam-legal.com/other-services/certificate-of-entry-thailand.php
Thank you.
Thank you.