Thailand Pass

1,338 Responses

1. Why does the website ask me to pay 79 USD when it says “for free”?

   Reply

   1. Because that website is an agent website. The official site is https://tp.consular.go.th/

2. Can I apply 6 weeks in advance for my thai entry pass

   Reply

   1. Yes, you can apply as early as 8 weeks before the trip.

3. Please, how many days is valuable Johnosn vaccine ( one shoot), in Thailand , 270 days ?

   Reply

   1. Dear Marcel,

      Make sure that it is not longer than 12 months since your vaccination with J and J.
      Thank you.

4. HI Team,we are planning for a 10 days trip to Thailand, is thaipass valid for 10 days or only it’s valid for 7 days from the day of its
   approval

   Reply

   1. Hi Prachi,

      Thailand Pass only valid the day of your arrival, it doesn’t concern how long you’ll be staying in Thailand.

      Thank you.

5. Is the one dose of the Janssen vaccine considered to be fully vaccinated?

   Reply

   1. Dear Gert,

      Yes, Janssen is acceptable. Please make sure that you vaccination is not older than 12 months at the time you travel to Thailand.
      Thank you.

6. Hello,
   My proof of covid vaccines certificate card does not have a QR code.
   Can I still apply for a Thailand Pass? Will it take a lot more time to get approved?

   Reply

   1. Hi Al

      You can still apply for Thailand Pass without uploading the QR code from your vaccine. Right now, Thailand Pass approval has been faster to get approved than before even if you don’t have the QR. If you want to apply for Thailand Pass, you can visit this link, : https://tp.consular.go.th/

      Thank you.

7. Hello. Thai pass website only asks for 1st and 2nd dose. I have 3 Pfizer doses – last dose in December 2021. Should I add the latest vaccine certificate that includes all 3 doses in both the fields for 1st and 2nd dose on thai pass website? Also, same 3rd dose qr code from the latest certificate?

   Reply

   1. Hi rcool,

      You can add your booster dose details while applying for Thailand Pass too! If the QR code is still the same, it is better.

8. I bought 2 separate flight tickets, one from Bangkok Airways from Cambodia to Bangkok, and another from Elal to Israel from Bangkok after 4 hours. Do you know if it will be possible for me to pick up my suitcase independently and then check in the next flight without all the bureaucracy of the Thai Pass? Do you know if it is possible? Or know what can be done?
   Thank you so much for your help!

   Reply

   1. Hi Yafit,

      In that case, you will need a Thailand Pass to enter the country, and you need to undertake Test and Go for one night.
      Because as you are booking separate flights you need to check in with the airline again.

9. Good morning. I’m currently in Thailand but I will be leaving the 1st of May and be back in July 5th and I want to prepare everything for my return. Is it possible to get the Covid insurance as well as the Thai pass before leaving? Should I apply for a permit of re entry besides the Thai pass? Thank you.

   Reply

   1. Hi Ismael,

      Since the government is still consideration of cancelation of Test and Go in May, even though all the authorities are still being silent about their final decisions, you can apply for Thailand Pass at least 7 days before your flight in July. That will work better.

10. Hi Sir,

    My friend had just recovered from Covid with a discharge memo given by Singapore Ministry of Heath. Can he still be able to travel to Bangkok on this friday if he is still covid positive? Will he be quarantine even tested positive during PCR that is conducted by the SHA plus hotel.

    Hope to receive your reply soon

    Reply

    1. Hi Wei Ming,

       In this case, your friend needs to inform the hotel beforehand with official documents as proof. The hotel can contact the hospital to be aware of your friend’s situation.
       Most hotels have different policies regarding quarantines, please check with the hotel for accurate responses.

11. Hello Team,

    I have another question, what if mistakenly we have used wrong email address while applying for Thailand pass?

    Should we open a new request? Would it be a problem? Please advise.

    Reply

    1. Hi Akshay,

       You should apply for a new Thailand Pass request. All confirmations and approval will be sent to your e-mail.

12. Hello Sir,

    We have a situation that, we will arrive Phuket on 30th April and we have booked our hotel in Krabi and also they have booked the airport transfer and we have separately booked RTPCR test as well.

    But when applying for Thailand pass under the booking ID of Hotel it says that Airport transfer and RTPCR is not included as Airport transfer has a different booking ID. So can we simply provide our documents/ receipts for relevant documents? Should that be fine?

    Also as we have to book for Day 5 as well then also its asking for one Booking ID only? Please let us know.

    Reply

    1. Dear Akshay,

       That is alright. It won’t be a problem. Just make sure that you attach copy of the RT PCR test receipt in your application and make sure that your Krabi hotel has a copy of your RT PCR receipt. During the Thailand Pass application, it is only required to submit the Day 1 booking.
       Thank you.

13. We will be coming to Thailand and going to Cambodia on the next day. So I am booking a Thailand Pass hotel for the day we come to Bangkok so that Next day we will go to Cambodia. So my question is if I need to book another Thailand pass hotel when we come back from Siem Reap after staying there for 3/4 days?

    Reply

    1. Dear Pushkar,

       Yes, you need a Thailand Pass Test and Go for your first entry to Thailand. Overnight stay in a test and go hotel before you fly to Cambodia.
       Then you need another Thailand Pass Test and Go for your second entry to Thailand from Siem Reap.
       Thank you.

14. Is a pre booked airport shuttle still required to the hotel?

    Reply

    1. Dear John,

       Yes, please check with the hotel if the service is included.

15. I have had my holiday cancelled but paid for the pass how do I get refund

    Reply

    1. Dear Susan,

       You paid for the Thailand Pass service? You can contact directly the agent whom you made the payment. Or are you referring to the payment to the hotel? You can check the cancellation policy of your chosen hotel.
       Thank you.

16. Hi,

    I just got my Thailand pass approved. I arrive on May 9, I know I have to get a rapid test on day 5.

    Is my 5th day considered May 13? Where can I purchase rapid tests and do I upload the results on Morchana app? Pls assist 🙁

    Reply

    1. Dear Ana,

       Yes, May 13 or 14 you can do your ATK self test and upload it to Morchana app. You can asl your Day 1 hotel to assist you navigate the app.
       Thank you.

17. Hi I’m travelling to chiang mai on 2nd May 2022.
    For travaller who contracted covid within 60days prior to travel date is it required to do pcr test as well? As study show that though previous covid positive traveller has recovered and no longer contagious, there’ll be a chance that pcr test would detect as positive. Please advice.

    Reply

    1. Dear Yap,

       Yes, you are still required to under go an RT PCR test. If you tested positive and the result is just a remnant of your previous infection and you have a proof of recovery, you will be released.
       If the positive RT PCR test result concludes that it is a new COVID infection, you will be isolated.
       Thank you.

18. Hi. What are the requirements for Malaysians driving from Bukit Kayu Hitam to enter Sadao?

    Reply

    1. Hi Kevin,

       The regulations and requirements are similar.

19. I am a Thai Citizen travelling from Australia to Thailand to see my family, I’ll be accompanied by a Non Thai Citizen. We will be applying for the Test & Go. From my understanding I didn’t need to take a PCR test before leaving Australia but only take a test when I arrive in Thailand. Do we need to test before we leave?

    Reply

    1. Dear Nellie,

       If your flight departs on 1 April or after that, you will not be required to take a PCR test before leaving, just do a Test and Go.

20. I am flying in on 2 April to meet my wife to fly back to Australia the same day (2 April) how do I get a Thailand pass for this. I will be staying inside the transit area of the airport

    Reply

    1. Dear Roger,

       If you are only transit at Bangkok airport, you do not need a Thai Pass. You only need insurance and RT PCR test.
       Thank you.

21. hi i am flying tonight and my oass have not been approved. can someone help?

    Reply

    1. Dear Efasha,

       You can email [email protected]

22. Dear Rex/Yordmanu

    1) My flights have been changed by 72 hours (so I am due to arrive in Thailand 72 hours after the original arrival time). Do I need to edit my Thailand Pass?

    2) If I need to edit my Thailand Pass, do you know where I would find my access code? Is it part of my Thailand Pass ID?

    Many thanks for your help

    Adam

    Reply

    1. Dear Adam,

       Please scan your QR code and it will tell you until which date you need to arrive. If you arrive later that that date, you need to reapply for Thailand Pass.
       Thank you.

23. After arrival in bkk when /where is PCR test done at a clinic or hotel?

    Reply

    1. Dear Barry,

       The RT PCR test will be handled by your hotel. The hotel may take you to a clinic or they will do the test at the hotel. Please note that you need to book the test and go hotel package even before you apply for Thailand Pass. To learn more about the Test and Go, please visit: https://www.thaiembassy.com/travel-to-thailand/test-and-go-thailand
       Thank you.

24. I wish to cancel my Thailand Pass as I need to postpone my trip.
    Is this necessary? If so where can I do this please?

    Reply

    1. Dear Ritva,

       You do not need to cancel the Thailand Pass. You can just disregard the application whether it was rejected or approved.
       Thank you.

25. i want to stay in thailand about 6 weeks….do i need to apply for a tourist visa and a thai pass

    Reply

    1. Dear Collin,

       You need a Thailand Pass but the visa depends on your country’s policy.

       Thank you

26. MY SHA+ HOTEL IN PHUKET IS SAYING I MUST GET A RT PCR TEST AT PHUKET AIRPORT IS THIS TRUE AS I HAVE ALREADY PAID FOR MY HOTEL

    Reply

    1. Dear David,

       It is true, but you still need to book a SHA+ hotel to stay while waiting for the results.

       Thank you

27. We are 2 adults(me and my wife) with 3 children under 18
    why it’s not possible to apply once to the entire family?
    first, I was applying for me and the children and I did not find the option to add my wife… so she had to apply for herself separately.
    my question is if only one of us needs to fill in the details about our children or we had to do it twice. once for me and one for my wife’s application?
    I fill the children’s details only in my application and my wife’s application was done only for her without the children’s deatales.
    I hope it’s o.k….

    Reply

    1. Dear Shimon,

       Children under 18 are allowed to be traveled with legal guardians (which includes parents), so you could apply for your children with you. While your wife, who is an adult, had to apply individually.

       Thank you

28. Good day, I submitted my Thailand pass on 10th of March but I still have not had a response? How do I get help please?

    Reply

    1. Dear Ben,

       You may email [email protected] or call +66 2572 8442.

       Thank you

29. Do i need to buy an insurance if I’m a thai native but using Australia passport for travel

    Reply

    1. Dear Wijittra,

       Yes, if you are using an Australian passport when you apply for the Thailand Pass, you need insurance. To book your insurance, you may visit http://www.siam-legal.com/axa-insurance
       Thank you.

    2. Hi,wanna ask if my travel date is 28/4-8/5,may i know before two weeks can apply?

    3. Dear Eric,

       You may apply at least 7 days prior to your departure date.

       Thank you

30. Hi there,

    May I check if Infrant (Below 2 years old) are required to do PCR-Test before entering Thailand, Bangkok in specific?

    Reply

    1. Dear Zachery,

       The pre-departure RT PCR test is not required for the infant. However, the RT PCR saliva test will be required upon arrival or on Day 1.
       Thank you.

31. Hi
    How do I book a RT-PCRand 1 Antigen self test kit with the hotel?

    Reply

    1. Dear Allen,

       If you are arriving in Bangkok, you arrange the RT PCR test, ATK and airport transfer with your SHA+ Hotel. If you are arriving in Phuket, you can book it at http://www.thailandpsas.com
       Thank you.

32. you not want tourist in your country, because it is impossible to book a

    A proof of prepayment for 1 night of accommodation at government-approved hotel/s; such as, SHA Extra Plus (SHA++) on Day 1, which should also include the expenses for 1 RT-PCR test on Day 1 and 1 Antigen Self-Test Kit (self-ATK) on Day 5.

    Long list of SHA Hotels but how can i book ?

    Impossible to get a thai pass.

    I must cancel the flight to Thailand . And cancel the AXXA INSURANCE

    Reply

    1. Dear Billy,

       You book it using http://www.siam-legal.com/agoda
       Thank you.

33. Do you still need negative PCR Test before boarding airplane?

    Reply

    1. Dear Belma,

       Yes, the pre-departure RT PCR test is still required. It must be done within 72 hours before your flight.
       Thank you.

34. Does this insurance cover for Covid as well ?
    https://www.siam-legal.com/axa-insurance

    Reply

    1. Dear Imelda,

       Yes, this insurance covers normal medical expenses and COVID 19 medical expenses.
       Thank you.

35. Flight cancelled, does it matter if I change airline and fly the same day.
    Is this a problem with Thai pass

    Reply

    1. Dear Gary,

       You can arrive on the same day with different airline as long as it is the same airport.
       Thank you.

36. i received my Thailand pass qr code. I dowload the Morchanna apps and scan my thailand pass QR code, but it mentions that it is invalid thailand pass information. I tried to input the pass number manually and still the same, why is it the case?

    Reply

    1. Dear Grace,

       Just download the MorChana app when you have already checked into the SHA+ or ASQ Hotel. You do not need it right now if you are not in Thailand yet.
       Thank you.

37. hi we were due to fly out on the 18/02/2022 and the flight was cancelled
    and they have re booked us on new flight bur will we have to apply for a new thailand pass

    Reply

    1. Dear Michael,

       Your Thailand Pass is still valid for 72 hours from the original date of arrival.
       Thank you.

38. Hi. I would like to apply for a Thai Pass to arrive at Bangkok tomorrow. Is that possible?

    Reply

    1. Dear Jacob,

       You need to apply at least 3 days before departure. As of today, the system is already closed for arrivals dated February 19. if you are arriving on February 20th, you can still apply for Thailand Pass right now.
       Thank you.

39. Hello! We are travelling from SG to Phuket 5 days, followed by Phuket to Bangkok, and finally Bangkok back to SG. In the Thailand pass application, our arrival flight is from SG to phuket. Should the departure flight from phuket to Bangkok, or the flight out of Bangkok back to SG? Thank you.

    Reply

    1. Dear Mel,

       The date of departure requested in Thailand Pass application is departure from Thailand.
       Thank you.

40. Hello, I’m travelling with my children.

    1. Children below 6 years old do they need Covid insurance?
    2. Do I need to book the Test and Go package for my children or just for the adult?

    Thank you

    Reply

    1. Dear Shah,

       Yes, children and adults are required to have a COVID Insurance. You can buy an individual insurance or family insurance. The Hotel booking must include all travelers name in the Letter of Confirmation.
       Thank you.

41. My arrival time is 11PM on Feb 18 , but I have “test n go” that says Feb 19
    Is that ok to enter Thailand?

    Reply

    1. Dear Yong,

       You may try. But since you still have enough time to apply for a new one, please apply for a new one with correct date of arrival.
       Thank you.

42. I have booked to stay at Diamond cliff resort hotel in Phuket, it is a SHA+ hotel, can I stay at this hotel from day one? Ido I book my first test at the airport? Then where do I book my second one on the 5th day?

    Reply

    1. Dear Yvonne,

       You will book the tests at http://www.thailandpsas.com and the system will automatically choose the Day 1 test at the airport and Day 5, you can choose any of the Swab Centers.
       Thank you.

43. Hi,

    It states on Thai Embassy that it is highly recommended that travellers book their hotel accommodation (room + airport transfer + 2 RT-PCR tests) directly with the hotel to expedite the authentication process by hotels.
    We booked our hotel pre covid so we did not have the option to book our PCR tests with them.
    Do I book the PCR tests separately and use the receipts or do I need to contact the hotel to sort out.
    Thanks

    Reply

    1. Dear Nikola,

       If you are arriving in Phuket, you do the booking at http://www.thailandpsas.com .
       If you arrive in Bangkok or Samui, please call the hotel and ask them to book your RT PCR tests. You cannot book it separately.
       Thank you.

44. HI, I have a booking for a flight including 2 flights from Vienna to Bangkok, and Bangkok to Ko Samui. Bangkok is only transit for 2 hours without leaving the transit area.
    Which city of arrival and flight number is the correct one for the thai pass?
    From Vienna to Bangkok or from Bangkok to Samui? Thanks

    Reply

    1. Dear Markus,

       Airport of arrival will be BKK and flight number must be PGxxx to Samui.
       Thank you.

45. Can i sty 3 nights in phuket and 2 night in krabi and test in krabi?

    Reply

    1. Dear Owais,

       Yes, you can do that. The first test will be at Phuket Airport and second test at Krabi Hospital.
       Thank you.

46. Can I get arrival visa in Thailand ? if I want to stay more than 30days

    Reply

    1. Dear Saw,

       Yes, you may entitled for 30 days visa on arrival if you are a passport holder of the eligible countries for visa exemption. However please note that with the visa exemption scheme, travelers still need to obtain the Thailand Pass in order to enter Thailand. Please check this link for more information : https://www.thaiembassy.com/travel-to-thailand/thailand-pass
       Thank you

47. Hello,
    We are planned to move Thailand on Feb 7th and we applied our T pass on Feb 2nd . Will our T pass approve on time?

    Reply

    1. Dear Mallammma,

       Yes it is. If you uploaded the correct documents and you fill up the correct information. There’s no problem at all. Please take note that the processing time takes 5-7 working days.
       Thank you.

48. Hi,

    I am looking to travel to Bangkok on the 4th of Feb. Will my Thai Pass be approved on time?

    Reply

    1. Dear Alden,

       Good day.
       You can apply for Thailand Pass right now under Sandbox or Quarantine Program. If you are looking at getting a Test and Go Thailand Pass, you need to apply on February 1. It is a risk to take if you will travel on February 4th. But I think you have a good chance of receiving it on time if you have a complete set of documents in correct format and your vaccination document has acceptable QR code.
       Thank you.

    2. Thanks Rex.

       If I apply for the Sandbox one, can I change it to Test & Go when I land?

    3. Dear Alden,

       According to reports, the Thailand Pass is not retroactive. You will be allowed to enter and stay in Thailand based on the Thailand Pass that was issued to you or the Thailand Pass that you are holding when you land in Thailand.
       Thank you.

49. Hi Rex,

    I’m traveling from London to Bangkok and hope to arrive as soon as possible. As the Test & Go will resume on 1 Feb, on which day should I book the SHA Extra+ hotel? How long does it take for the application to process?

    Thanks a million.

    Reply

    1. Dear Ray,

       It is safe to book for a trip 1 week after February 1, 2022.
       Thank you.

50. Hello!
    I am a work permit holder and currently I am working in Thailand. I am looking at the opportunities to visit my family in Russia.
    What rules of entering Thailand from Russia are applied to my case(work permit+non-immigrant visa)?
    Thank you!

    Reply

    1. Dear Mariia,

       It is the same as other travelers. You can choose to re-enter Thailand under Test and Go, Sandbox or Quarantine Program. You just choose the option that is convenient for you.
       Thank you.

51. Thank you for this forum. Very helpful. We are arriving Phuket on 31 January. We would like to go to Chiang Mai once we are able to. Can we depart Phuket for Chiang Mai on 7 February or we need to wait till 8 February? Thank you.

    Reply

    1. Dear Julie,

       Good day.
       You can leave Phuket on February 7 if you arrived before 6PM of January 31 and you had your test on that date also. If you arrived after 6PM of January 31, you will leave Phuket February 8th.
       Thank you.

52. I have original Thailand pass. Is it okay to use it for February 1st flight to Bangkok.

    Reply

    1. Dear Maurice,

       Yes you can, as long as you will arrive in Thailand 3 days before/after your original arrival date that is written in your Thailand Pass QR code.
       Thank you.

53. Hi Rex,

    Original date going to Phuket was on 25 Jan with thailand pass already on Jan 25th. Due to unfortunate circumstance, we were unable to proceed with the flight. Now, we already moved our flight to Feb 15th as well as the hotel and swab tests. I believe thailand pass is valid within 72hours only. Are we able to reapply for thailand pass after 72hrs with new details? Please advice.

    Cheers!

    Reply

    1. Dear Michelle,

       Yes, that is correct. Your Thailand Pass is only valid for 72 hours from the original date of arrival. If you are still coming to Thailand under Sandbox, you can reapply for a new Thailand Pass right now. If you are planning to enter under Test and Go, please wait until February 1.
       Thank you.

54. Hello does the passport picture need to be in color in order to apply for the Thai pass? Thank you

    Reply

    1. Dear Henry,

       I suggest you to provide a colored copy or it should be clear copy of any documents you will upload, just to avoid rejection of your Thai Pass application.
       Thank you.

55. Hi, I’ve booked flights and hotel to arrive in Phuket on 13th February 2022 (we’re departing from the UK on 12th February). At the moment I can’t apply for test and go now, but I understand this will be available from the 1st February. If I apply for the 7 day sandbox now, so that I’m in plenty of time to get it approved, will it automatically change to the test and go rules when the new test and go rules come into effect on 1st Feb 2022? Many Thanks

    Reply

    1. Dear Sue,

       If you applied for the Sandbox Program now and got your approval, it will not automatically change into Test and Go by February, you must apply for a new application under the Test and Go Program. My suggestion is you must wait once the Test and Go Program will be open on the 1st of February.
       Thank you.

56. Hi again Rex.

    I have asked the following questions a few times without any reply:
    Do I need to present a negative PCR test at the airport when I am leaving Bangkok ?
    I do wonder why you are not replying ?

    Reply

    1. Dear Mic,

       You have to follow the guidelines and measures announced by the respective country of your destination as well as your Airlines. This includes your certificate of vaccination and a negative RT-PCR test result. Please note that each Airlines has different requirement, and you should check these beforehand, to make sure you meet them.
       Thank you.

57. Hi

    I am fully vaccinated and i am planning to travel on 10 feb .
    How long should I quarantine and can I apply for Thai pass on 01 feb?

    Reply

    1. Dear Joana,

       Yes, you can apply a Thailand Pass under the Test and Go Program on 1st of February, this program is no quarantine but you have to show a proof payment for 2 separate nights of your accommodation at any government-approved hotels on Day 1 and Day 5.
       Thank you.

58. How to registered theThailand pass

    Reply

    1. Dear Allias,

       You may apply for the Thailand Pass directly on the MFA website: https://tp.consular.go.th/.
       For more information you can visit this link: https://www.thaiembassy.com/travel-to-thailand/thailand-pass
       Thank you.

59. Hi, my plane ticket to Thailand on February 4, if i apply thailand pass for Test and Go program on February1, can ı get it in 3 days?

    Reply

    1. Dear Cemre,

       Please take note that the processing time for the Thailand Pass application is 5 to 7 days depending on the Thai Embassy or Consulate where the application has been submitted. It is recommended to apply for the Thailand pass at least 7 days before your intended departure.
       Thank you.

60. I asked for refund for pcr test (January 22) when can I have my money back?

    Reply

    1. Dear Lena,

       Please log in to your account at https://www.thailandpsas.com/ and you can check the status of your refund request.
       Thank you.

61. Hello Rex! The airline cancelled our flight arriving on 31st Jan, our Thai Pass entry is valid for entry on 31st Jan. Can we change the arrival date to 29 Jan or 3 Feb? Kindly advise, thank you.

    Reply

    1. Dear Louela,

       You can scan your Thailand Pass QR code and it will state the latest date you can enter Thailand under the same Thailand Pass.
       Thank you.

62. dear Rex
    thank you for quick replayed ?
    Do l have to send for pass code 7 days before if l wait until 1 st february l can take test and go but my flight is 5th of feb so l have to aply 4 days before my flight is there any problem for 3 days delay and another guestion can l take first test in Bankong and flight to koh pangan
    and 5. day test at the Koh phangan
    yours sincerely

    Reply

    1. Dear Nazan,

       You need to wait for February 1, 2022 at 9AM Thailand time to apply for the Test and Go Program. You can apply on https://tp.consular.go.th/
       If you will fly on February 5, 2022 I think you have time to get the Thailand Pass.
       Thank you.

63. Hi,

    Kindly advise do we have to stay in the same hotel when we are doing our Test and Go on Day 1 and Day 5 ?

    Thank you

    Reply

    1. Dear Anna,

       You can book different hotels. You can also have the Day 1 test in Bangkok and Day 5 test in another city such as Pattaya or Chiang Mai as long as the hotel you booked in that city has arranged the RT PCR test.
       Thank you.

64. Hello,
    We are due to fly to Phuket soon on a sandbox entry. If our pre-flight PCR test is positive and we have to postpone our plans, will the Thai Govt accept a doctors letter to say we have recovered? Or do we have to wait for a negative PCR test to re-book? I’ve heard you can test positive for a while after recovery.

    Thank you

    Reply

    1. Dear Cheryl,

       According to the official Thailand Pass website: https://tp.consular.go.th/en/plan
       “If RT-PCR result is positive or detected then medical certificate proof of COVID recovery at least 14 days but less than 90 days from onset or first date of detection is required”. I am not sure how will the airline handle this situation. It is best to check with your airline.
       Thank you.

65. Hey!

    We just booked an international flight to phuket with a transit in bangkok. The domestic flight from bangkok to phuket is operated by bangkok airways and the flight number is PG5279 (03.02.2022, 17:10 – 19:15).
    We also booked a 7 night stay at the SHA-extra+ “Krabi Heritage Hotel” in the Krabi sandbox. Furthermore we booked the transit from Phuket airport to the hotel and the 2 necessary RT-PCR-Tests (1 on arrival and one on day 5-6).

    Now the question: We just tried to register for the ThailandPass and recognized that we can not choose our booked hotel. I think because we tried to register the Survanabhumi (BKK) airport as the first arrival port in Thailand. In that way we are only able to choose hotels in the Samui sandbox. How can we register in the right way? Because a domestic flight to Phuket international airport is allowed, when its the flight number PG5279, right? So we should be able to choose our hotel during the registration for the Thailand sandbox.

    Another short question: Should we type in the international flight number to Bangkok in the registration for ThailandPass (first arrival port in Thailand) or the domestic flight to Phuket (PG5279)?

    Thank you really much, we hope that you can help us!

    Reply

    1. Dear Florian,

       The sealed flight from BKK to Phuket will officially start on February 1 therefore it will come into the system on that day. Another option, you can register now, but use Phuket as airport of arrival and use PG5279 as flight number.
       Thank you.

66. Hi Rex,

    Hoping you can help. I am flying from the UK to Phuket with a 2 hr layover in Dubai, when completing my Thais pass information should I include my Dubai to Phuket flight number?

    Thanks

    Reply

    1. Dear Kim,

       When you fill out the form for the Thailand Pass, you will state only the flight that will land in Phuket from Dubai which is the same flight number indicated in your RT PCR test receipt.
       Thank you.

67. do you need to book a hotel for your second covid test under the new test and go

    Reply

    1. Dear Tim,

       Yes, because you need to stay in your Test and Go hotel room while you wait for the test result of your COVID test.
       Thank you.

68. Dear Sirs, could you please assist me?
    I have found a list of test and go SHA+ hotels in Bangkok for day 1,
    Where airport transfers and PCR tests are included in the booking/price
    of the hotel.
    However, I am having trouble locating a test and go SHA+ hotel in
    the province of Chanthaburi, (where my family live,) where PCR tests are included in the booking for day 5.
    I have even checked hotels which are SHA+ in Pattaya, they also don’t
    Include PCR tests in with the booking.
    Would you have a list of hotels in both provinces that do PCR tests with the hotel booking?

    Many thanks
    Marcus Ellingford

    Reply

    1. Dear Marcus,

       Since these hotels are working with a local hospital their Test and Go package is not listed on Booking.com or Agoda.com It is recommended for you to contact or book directly with the hotel.
       Thank you.

69. I bought plane ticket to bankong on 5 th feb do l need 7 days quarentine
    Or just 1 day test and go l m comıng from Turkey to go koh pangan.

    Reply

    1. Dear Nazan,

       If you apply for the Thailand Pass right now, you need to have 7 Days Quarantine in Bangkok before you can go to other parts of Thailand. Or you can wait and apply on February 1, you can book for the Test and Go program.
       Thank you.

70. Dear Sirs,

    my ThaiPass is valid from 22.01 but due to interconecting flight changes I will enter Phuket on 23.01. Please advise if there will be any issue with the different date of entry?

    Reply

    1. Dear Alexander,

       Please scan your Thailand Pass QR Code and it will tell you the MUST ARRIVE IN THAILAND NOT LATER THAN DATE.
       Thank you.

71. Hello is it possible to move from one SHA+ hotel to another during first 7 days? If yes how to proof it while making Thailand pass?
    From what i see you can apply only one document of your hotel reservation.
    Thank you for your time.

    Reply

    1. Dear Kajetan,

       Travelers to Krabi, Phang-Nga, or Phuket can change accommodation twice within the first 7 days (can book 2 different hotels) within the province.

       Travelers to Ko Samui, Ko Pha-ngan and Ko Tao can change accommodation three times within the first 7 days (can book 3 different hotels). But they must stay the first night on Ko Samui and must receive a negative result for their first RT-PCR test, before being able to change accommodation to other hotels on either Ko Samui, Ko Pha-ngan or Ko Tao. Or they can choose to book 3 different hotels on Ko Samui alone.

       For convenience in applying for Thailand Pass, just book one hotel for the whole 7 nights.

       Thank you.

72. Thai pass has been refused because of hotel confirmation for quarantine. 3 people booked into one room but confirmation doesn’t state their names just the person that booked. Any help

    Reply

    1. Dear Dawn,

       Good day.
       You need to contact the hotel and ask them to enumerate all the names of the applicants in the Hotel Confirmation Letter.
       Thank you.

73. I can see that package 1 assists US, UK and Canada citizens
    Package 2 assists Thai and foreign nationals
    Is there a package to assist an Australian? I need a Thailand pass. Is the program still suspended or can I apply for Test and Go?

    Reply

    1. Dear Althea,

       Australians are foreign nationals. You may retain our service for Thailand Pass 100 USD fee. At the moment, the Thailand Pass available is Sandbox and Quarantine.
       Thank you.

74. Hi, I was just wondering if we stay longer than the dates stated on the Thailand pass do we have to re apply?

    Reply

    1. Dear Dylan,

       There is no need to reapply. Once you are inside Thailand, you only need to make sure that your entry visa or entry stamp is updated and not overstay. if you need to stay longer, you can visit the local immigration office to extend your stay.
       Thank you.

75. Hi,
    My flight is from Australia to Phuket for 8nights and I already booked a PCR test for arrivel in Phuket airport so do I need a pre-test COVID for arrive is Phuket if so are you accepting rapid test which is doing in Australia airport before flight ?
    Thanks

    Reply

    1. Dear Ellie,

       You need to print your Thailand Pass QR code and you are required to have a negative result of your COVID 19 RT PCR test taken within 72 hrs before the flight. It must be an RT PCR test as required by airlines and by Thailand government.
       Thank you.

76. I am arriving in Phuket on January 22.

    I had a Thailand Pass for Jan 5 under test and go but had to change flights.

    Will test and go be available for entry on 22Januaryv2022

    Reply

    1. Dear Katrina,

       If you actually scan your Thailand Pass QR code, it states MUST ENTER NOT LATER THAN January 8. So that means, you must get a new Thailand Pass.
       Thank you.

77. The Phuket Sandbox would be fantastic but many airlines and countries do not have direct flights to Phuket. Thai government please be practical and set up a transit lounge at BKK to allow a greater range of tourists to utilize the Phuket Sandbox!

    Reply

    1. Dear David,

       You can travel to Phuket via Singapore, Qatar, UAE or even some cities in Europe.
       Thank you.

78. I saw that proof of 2 pre-paid COVID PCR tests on days 0 – 1 and 5 – 6 is a requirement for getting a Thai Pass. I am trying to get a Thai Pass to enter Phuket. There is NO information anywhere on HOW to pre-pay for the PCR tests. How do I do that? Thanks.

    Reply

    1. Dear Michael,

       For the RT PCR tests in Phuket, please go to http://www.thailandpsas.com and pay for the tests. You must download the receipt which you will use for the Thailand Pass application.
       Thank you.

79. My flight got canceled arriving to Bangkok on Jan 27th. Thailand Pass arrival date is Jan 27. Can I use my Thailand Pass before that date? Just wondering as I’m trying to rebook. Thanks

    Reply

    1. Dear Daezi,

       You can use it up to 3 days after the original date of arrival. if you scan the QR code, it will tell you the “ENTER NOT LATER THAN” date.
       Thank you.

80. Hi I got my pass expired ,just for 3 days , I did not know it had an expiry so soon… do I need to apply and pay again for me and my boyfriend? or is there anyway they can change the dates on the passes . thank you

    Reply

    1. Dear Fatima,

       The Thailand Pass is valid for the date of arrival stated in the Thailand Pass. In case of flight delay or cancellation, you can still use it up to 3 days after the original date of arrival.
       After that, if your new flight is beyond the 3 days time allowance, you must apply for new Thailand Pass.
       Thank you.

81. Dear REX!

    This is quite urgent as we already booked half of our tickets to Thailand.
    We are Vietnamese citizens traveling from Europe to Thailand on 18th of January.
    We will bring along with us PCR test and fully vaccinated paper.
    Do we need to undergo 7 day quarantine or can we take the test upon arrival and stay in SHA+ hotel for one night?

    Thank you so much and awaiting for your answer.
    -Na

    Reply

    1. Dear Na,

       Good day.
       If you have been approved for the Test and Go Thailand Pass, yes, you can definitely use it for your trip and stay for 1 night in quarantine. If you have not applied for Thailand Pass at all, then you have to apply under Quarantine Program of 7 nights.
       Thank you.

82. Hi! I need urgent information, does Montenegro citizens needs pcr test for leaving Phuket? If they have flight to Serbia, via Doha.
    (Entered Phuket via Sandbox 10 days ago)
    Thank you in advance!

    Reply

    1. Dear Natasa,

       Good day.
       You may need a test for your Doha transit. Please check with your airline.
       Thank you.

83. Hi I am Malaysia citizen would like to travel to krabi for holiday. My estimated stay will be 20 days (include 7 days quarantine). Do i need a visa? or only Thailand Pass (Phuket Sandbox) is sufficient?

    Reply

    1. Hi Lim,

       Malaysian citizens are visa exempted for 30 days but you need to register for Thailand Pass to enter Phuket Sandbox.

       Thank you.

84. I am required to fly to Phuket for the Phuket Sandbox. Does my return flight back to the UK also have to be from Phuket – or can it be from Bangkok to UK?

    Reply

    1. Dear Jeff,

       Good day.
       You can have an exit flight from Bangkok to the UK. Just bear in mean that you can travel to Bangkok only after you have spent 7 nights in Phuket.
       Thank you.

85. Hi, If I travel to Thailand for now how many days or night do I need to been quarantine at ASQ hotel?

    Reply

    1. Dear Annie,

       If you are vaccinated arriving in Bangkok, it will be 7 nights quarantine. If you are vaccinated arriving in Phuket, it will be 7 nights without quarantine.
       If you are unvaccinated, you will quarantine for 10 nights.
       If you are coming from Africa, you will quarantine for 14 nights.
       Thank you.

86. I m trying to get the pass for the first option it’s not working. Is the website down?

    Reply

    1. Dear Mia,

       Good day.
       The option 1 or Test and Go option is currently suspended for new applicants. The program is still ongoing for those who already got approved. But it is closed for new applicants.
       Thank you.

87. Is Thai Pass a single entry? Can I re-enter after visiting to Cambodia for 3 days?
    Thanks,

    Reply

    1. Dear H Nguyen,

       The Thai Pass is only valid for arrival stated in the QR code. If you will travel to Cambodia and return to Thailand, you will apply for a new Thailand Pass.
       Thank you.

88. I have been approved under the Test & Go and received my Thai-pass. I am required to obtain a negative RT-PCR 72 hours before travel. Will a Rapid Antigen Test also work (results given the same day). There is a backlog of RT_PCR tests here in the USA and I may not received the results of the RT-PCR test 72 hours prior to my fight departure.

    Reply

    1. Dear Erik,

       The requirement is RT PCR test. I recommend for you to go to a bigger city with more options of clinic where you can have your RT PCR test.
       Thank you.

89. Apart from the Phuket Sandbox, are the other Sandbox destinations listed here still open?
    https://www.thaiembassy.com/travel-to-thailand/the-blue-zone-sandbox-program

    Reply

    1. Dear Diego,

       At the moment only Phuket Sandbox is open for Thailand Pass application.
       Thank you.

90. Hi Rex,
    I am originally booked to land in Bangkok on 16/01/2022. I do not have Thai Pass as i understood that you needed to apply for the pass 14 days before arrival. Anyhow, my question is, Can i continue with my journey to Bangkok but get on a flight to Phuket without leaving the Airport and avail of the Phuket Sandbox program? meaning can i make my arrival in Bangkok Airport a transit visit but never leave airport and continue straight to Phuket? This will be a different airline provider to my initial one.

    Reply

    1. Dear Owen,

       Good day.
       If you would like to apply for Thailand Pass under Phuket Sandbox program, your flight to Phuket must not stop in Bangkok. You can get a flight to Phuket with transit in Dubai, Abu Dhabi, Doha, Helsinki or Singapore.
       Thank you.

91. Hello
    Our flight has cancelled on 8th January. Can we arrive other flight at 9th January and use our test and go pass. (In pass arrival date is 8th January)

    Reply

    1. Dear Heidi,

       Good day.
       When you scan your QR code, it will show you that you can arrive to Thailand within 3 days from the original date of arrival.
       Thank you.

92. The [email protected] seems to be for IT problems, sending messages to it regarding your application, does not work. It seems you have to re-apply for every change to your application, this must be causing a lot of churn.

    Calling the help line +66 2 572 8422, will involve a long wait, and your call may drop out before you get through. The other numbers +66 65 205 4247 etc. do not work.

    Reply

    1. Dear Roger,

       Good day.
       For rejected application, please email [email protected] or [email protected]
       Thank you.

93. If I travel to Thailand for now How many days do I need to stay in Phuket sandbox program?

    Reply

    1. Hi Freya,

       You are required to stay for 10 days in the Phuket Sandbox Program and are free to move around that area.

       Thank you.

94. I just want to double check for my trip to Bangkok. My scheduled to visit on 24/12/21 and I already got Thailand pass with QR code. So can i still go for ASQ hotel with one night test and go. So do I need to follow this quarantine law or not?

    Reply

    1. Dear Shu,

       Good day.
       Travelers who have received their Thailand Pass QR Code can still enter Thailand under the date of arrival and program they have been approved for.
       Thank you.

95. I have been approved for the Thailand pass system and am scheduled to visit on 2/6/22. based on this new information, will i be required to quarantine for the 7-10 days? or is it only for those that have not been approved for the thai pass yet? I am confused with the way this information is presented. any help will be appreciated!

    Reply

    1. Dear Ashlee,

       Good day.
       For those who have already been approved under the Test & Go or Sandbox program, the Thailand Pass QR Code remains valid for travel into Thailand.
       Thank you.

96. just to double check we have received our Thailand Pass Test and Go QR codes on 23 November 2021 for travel into Thailand on 24th December 2021 from Australia. Can we still enter without quarantine (understand we will need to undergo one night under the Test and Go system) and we able to move freely through Thailand after that night?

    Reply

    1. Dear Adrita,

       Good day.
       For travelers who have already been approved under the Test & Go or Sandbox program, the QR Code remains valid for travel into Thailand.
       Thank you.

    2. AR we are in the same boat as you- I am feeling like the answers are a bit vague. We have our Thai passes and need to know if we will have to quarantine beyond the 24 hrs until that pcr comes back.

    3. Hi Ashlee,

       If the PCR test comes back later than 24 hours, you will have to stay at your hotel later than 24 hours.

       Thank you.

97. Hello. We have made all bookings for our family to stay in Bangkok. The hotel was booked from December 30 to January 6. What should I do now?

    Reply

    1. Dear Buynaa,

       Good day.
       For travelers who have already been approved under the Test & Go or Sandbox program, the QR Code remains valid for travel into Thailand.
       Thank you.

    2. I was about to obtain my boarding pass as I have my Thailand Pass for Dec 28th through Jan 5th. The Airline would not allow me to receive my boarding pass because I was flying to BKK then to Phuket. This was approved on my Thailand Pass, but they said Thai govt would not allow me to fly from BKK to Phuket.
       Now I’m trying to get another flight but it will be an arrival now for Dec 30th. Will my Thailand Pass still be good?

    3. Dear Dennis,

       Yes, you can use the same Thailand Pass as long as you enter Thailand on the date stated in the Thailand Pass.
       Thank you.

98. hello send the form 2 me after closing ! our plane leaves on the 23rd to the 13th in the afternoon and we are worried because we still haven’t received any news from the QR code

    Reply

    1. Dear Karine,

       Good day.
       Please email [email protected] to follow-up your application.
       Thank you.

99. Hi can you please clarify this point – ‘Passengers who arrive in Thailand under Test & Go / Sandbox must undergo their 2nd Covid test at Govt designated facilities (no additional cost)’

    I have had my Thai Pass approved, and have paid for my test upon arrival at Phuket airport, but just wondering if this means I need to do another test, or whether this original test I booked should have been free?

    Thank you

    Reply

    1. Dear Niamh,

       The 6th or 7th Day COVID test is free. The test on arrival is not free.
       Thank you.

100. I am due to travel to Bangkok on 8 Feb 2022…am I still able to apply for the test and go tonight or is my journey too far in advance?

     Reply

     1. Dear Michael,

        No need to apply tonight, a lot of changes will happen in January 2022.
        Thank you.